10/27/2026
This is a textbook example of why setting boundaries matters. Over a year ago, we provided a package estimate for refinishing a dining table, chairs, and a china cabinet. After completing the table and chairs, we presented an invoice, at which point the customer demanded her package discount immediately.
We explained that the discount applied to the final balance once the entire project—including the china cabinet—was completed. Unfortunately, this was met with disrespect toward our staff and an unreasonable outburst. To resolve the situation, we made a rare exception to our policy and applied the discount early. However, due to the unprofessional behavior, we made the business decision to decline the remaining work. Over a year later, this negative review is the result of us ultimately choosing not to tolerate unnecessary behavior.
For those who have done business with us. Please take a minute to go over to Google and leave us a review. It would be greatly appreciated 👏
