Russ Bassett

06/02/2026

Today’s PSAPs require more than new furniture—they need purpose-built spaces that improve focus, support operator wellness, and adapt to evolving technology.

When Hamilton County 911 Emergency Communications District set out to reimagine its communications center, its vision went beyond replacing furniture. They wanted to create a future-ready workspace designed to improve visibility, integrate new technology, and enhance day-to-day operations.

Through the Russ Bassett partnership, Hamilton County 9-1-1 transformed the space with a fully integrated project approach that combined ergonomic dispatch consoles, redesigned layouts, and video display wall integration. Russ Bassett coordinated the flooring and acoustic enhancements for the space—helping create a more functional, comfortable, and modern emergency communications environment.

The result is a TRULY modernized emergency communications environment!

We're grateful to partner with agencies like Hamilton County 9-1-1 that continue to push the industry forward and prioritize the future of emergency communications.

📖 Read the full customer success story and see the transformation: https://bit.ly/4fRb14b

Ready for your modernization? Contact us today - https://bit.ly/4o2FkH9

Russ Bassett's Customer Success Story - Hamilton County 9-1-1

05/15/2026

Another great week connecting with the public safety community at the New Mexico APCO NENA Chapters Conference! 🌶️📞

A big thank you to everyone who stopped by to talk to us!

This week, Ben Greger was representing Russ Bassett — sharing ideas, answering questions, and helping agencies explore what’s possible for their next modernization or upgrade.

Take a look at Santa Fe County’s Regional Emergency Communications Center, a Russ Bassett customer being "Recognized for Exceptional Facilities" - https://bit.ly/4d9I4yW

05/12/2026

What’s shaping the future of dispatch center design in 2026?

After conversations with agencies at International Academies of Emergency Dispatch - IAED Navigator, Texas Public Safety Conference, and Colorado NENA and APCO several trends continue to rise to the top:

✔️ Operator wellness & ergonomics
✔️ Technology integration
✔️ Flexible, scalable layouts
✔️ Long-term reliability
✔️ Future-ready dispatch environments

Today’s PSAPs and RTCCs are being designed for far more than “just consoles.”

In our latest blog, we break down 5 dispatch center design trends we’re seeing across the industry — and what agencies are prioritizing as they plan for the future.

Read the full blog here:
https://bit.ly/3PanEN1

Discover the top 2026 dispatch center design trends public safety agencies are prioritizing, including wellness, technology integration, and flexibility.

04/27/2026

Big upgrades at the Appomattox County, Virginia Public Safety 911 Center, a historic space that presented real challenges—but also an opportunity to rethink what a modern dispatch center could be.

With limited square footage and a building full of character, the goal was clear: expand capacity, modernize technology, and create a workspace the team could truly be proud of.

The result? A transformed 911 center that maximizes every inch—supporting more positions, better visibility, and a cleaner, more efficient environment.

Because thoughtful design matters!

👉 See the full project: https://bit.ly/3PPH6P9

04/17/2026

🎧🤗We See You. We Support You.🤗🎧

As National Public Safety Telecommunicators Week comes to a close, one thing remains clear:

Your work never stops—and neither does our commitment to you.

From new centers to modernized and renovated facilities, we’re honored to partner with agencies across the country to create spaces where telecommunicators can perform at their best.

To every dispatcher, call taker, and communications professional—
We see you. We support you. And we THANK YOU!

#911

04/15/2026

🎧Built for the People Behind the Call 📞

Behind every call is a Dispatcher, and when seconds matter, fatigue, distraction, or discomfort shouldn’t.

That’s why a comfortable workspace can make all the difference.

This National Public Safety Telecommunicators Week, we recognize ALL Dispatchers for the dedication and care they bring to every call.

04/14/2026

Headed to the International Academies of Emergency Dispatch - IAED Navigator conference in Las Vegas? 🎲

Make sure to stop by the Russ Bassett booth and see our dispatch console —live on the show floor.

Don't take a gamble on:
✔️ Ergonomics
✔️ Tech Integration
✔️ Durable Construction
✔️ Cable Management

Whether you're planning a new dispatch center or upgrading your current space, this is your chance to see, feel, and test Russ Bassett's console furniture.

Can’t make it to the booth? We’ve got you covered.
📘 Check out our latest ebook on purchasing your next dispatch consoles: https://bit.ly/4sijLD1

04/13/2026

📞Every call starts with you.🆘

This National Public Safety Telecommunicators Week (NPSTW), we recognize the professionals behind the headset—the calm voices guiding chaos 24/7/365.

You are the first, first responders—managing life-or-death moments with precision, empathy, and resilience.

At Russ Bassett we’re proud to support the environments you rely on every day—because your performance depends on more than just technology… it depends on the space around you.

This week, we say "THANK YOU!" for the unseen, the unheard, and the unforgettable work you do.

03/31/2026

🤠 Saddle up, Texas Public Safety Conference we’ve got the "Console Cowboy" in town.

The Russ Bassett Console Cowboy has arrived at the Texas Public Safety Conference and is ready to tackle your toughest questions about modernizing your 911 dispatch center.

Whether you're planning a new facility, upgrading aging consoles, or exploring smarter ways to integrate technology—he’s here to help.

🌵 Let’s talk:
• Ergonomic, sit-stand console solutions built for 24/7 operations
• Seamless technology integration without the cable chaos
• Scalable designs that grow with your agency
• Proven layouts from real-world PSAPs and RTCCs

Don’t miss your chance to connect—stop by, ask your questions, and see what’s possible for your center.

👉 Ready to get started now? Connect with our team: https://bit.ly/4v1owmX

03/26/2026

🌷Spring is in full swing—and so are we. 🌱

Russ Bassett's installations are popping up everywhere. There’s nothing better than seeing these environments go from plans to fully operational spaces.

At the same time, spring tradeshow season is in full swing. We’ve enjoyed connecting with many of you already and look forward to continuing the conversation at upcoming events this spring.

If you’re planning a new project or exploring what’s possible 👉 Connect with our team: https://bit.ly/4uSq16T