Riverbed Support

Riverbed Support Riverbed's trained technical support staff is committed to providing world-class expertise and assistance.

With a Riverbed support plan in place, you can be assured that you will limit expensive downtime while maintaining the high level of performance expected from your Steelhead, Stingray, Whitewater, and Cascade products.

NetProfiler version 10.30.3 is now available on the Support Site:
06/01/2026

NetProfiler version 10.30.3 is now available on the Support Site:

Click on the help icon to access more information about Riverbed Support, customer success services and software policies.

Portal version 3.17.0-s1 is now available on the Support Site:
05/28/2026

Portal version 3.17.0-s1 is now available on the Support Site:

Click on the help icon to access more information about Riverbed Support, customer success services and software policies.

AppResponse version 11.23.1-s2 is now available on the Support Site:
05/20/2026

AppResponse version 11.23.1-s2 is now available on the Support Site:

Click on the help icon to access more information about Riverbed Support, customer success services and software policies.

NetIM Virtual Edition version 2.12.3 is now available on the Support Site:
05/20/2026

NetIM Virtual Edition version 2.12.3 is now available on the Support Site:

Click on the help icon to access more information about Riverbed Support, customer success services and software policies.

SteelCentral Controller for SteelHead Virtual Edition version 10.3.0a is now available on the Support Site:
05/15/2026

SteelCentral Controller for SteelHead Virtual Edition version 10.3.0a is now available on the Support Site:

Click on the help icon to access more information about Riverbed Support, customer success services and software policies.

SteelCentral Controller for SteelHead version 10.3.0a is now available on the Support Site:
05/15/2026

SteelCentral Controller for SteelHead version 10.3.0a is now available on the Support Site:

Click on the help icon to access more information about Riverbed Support, customer success services and software policies.

SteelHead CX version 10.3.0a is now available on the Support Site:
05/15/2026

SteelHead CX version 10.3.0a is now available on the Support Site:

Click on the help icon to access more information about Riverbed Support, customer success services and software policies.

SteelHead Mobile Controller version 6.8.0a is now available on the Support Site:
04/30/2026

SteelHead Mobile Controller version 6.8.0a is now available on the Support Site:

Click on the help icon to access more information about Riverbed Support, customer success services and software policies.

Portal version 3.17.0 is now available on the Support Site:
04/30/2026

Portal version 3.17.0 is now available on the Support Site:

Click on the help icon to access more information about Riverbed Support, customer success services and software policies.

APM Agent version 13.2.0 is now available on the Support Site:
04/29/2026

APM Agent version 13.2.0 is now available on the Support Site:

Click on the help icon to access more information about Riverbed Support, customer success services and software policies.

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680 Folsom Street
San Francisco, CA
94105

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