02/06/2025
Here we go. The first of many such letters I suspect. What did anyone expect?
February 6, 2025
Dear Valued Customer,
We appreciate your continued support and partnership with Dal-Tile. We are committed to providing you with the highest quality products and services while maintaining competitive pricing.
Due to the recent tariffs imposed on imports from China, our costs have significantly increased. As a result, we will be implementing an 8% price increase on new orders for impacted product series effective February 10, 2025. Orders placed before this date, will increase by 8% on March 3, 2025.
We understand that pricing changes can be challenging, and we want to assure you that we have made every effort to minimize the impact. Our team is available to discuss any questions or concerns you may have regarding this adjustment.
As part of our ongoing commitment to create a seamless experience, we continue to enhance ProExchange; our online, industry leading, customer self-serve tool. ProExchange provides 24/7 access to product availability, order placement, account management and much more. For questions or to sign up for free, contact [email protected].
Thank you for your understanding and continued trust in Dal-Tile.
Best regards,
Scott Maslowski
Senior Vice President, Sales
