10/09/2023
⭐⭐ Now Hiring for a Sales Support and Logistics Coordinator at 60-Year-Old Baltimore-Based Machine Tool Distributor ⭐⭐
Are you a highly organized and detail-oriented individual looking to join a well-established company in the industrial sector? We are a 60-year-old machine tool distributor based in Baltimore, seeking a dedicated Administrative Assistant to play a crucial role in supporting our daily operations. If you thrive in a dynamic environment and excel at multitasking, we want to hear from you!
Roles and Responsibilities:
Sales Entry:
- Efficiently process sales orders provided by the sales team.
- Submit purchase orders to vendors and confirm their receipt.
- Enter follow-up information into Hubspot, our CRM platform, to maintain accurate records.
- Engage in customer follow-ups to provide exceptional service and address any inquiries.
Freight Coordinator:
- Communicate with vendors to ensure machines are ready for shipping, coordinating logistics effectively.
- Reach out to freight brokers to obtain the best shipping quotes and ensure cost efficiency.
- Communicate with customers to verify shipping addresses and delivery details.
- Proactively follow up on shipments until they are fully received, ensuring customer satisfaction.
General:
- Warmly greet visitors and clients, creating a welcoming and professional environment.
- Manage incoming calls and direct inquiries to the appropriate team members.
- Order office supplies as needed.
Platforms & Systems You'll Utilize:
- Quickbooks for financial management and record-keeping.
- Outlook for email communication and scheduling.
- Hubspot, our CRM platform, for maintaining customer information and tracking deal stages.
- Word for document creation and editing.
- Carrierate for freight logistics coordination.
Requirements:
- Proven experience in an administrative role, preferably in a similar industry.
- Experience with Quickbooks is preferred.
- Proficiency in using Microsoft Office Suite.
- Familiarity with CRM systems, such as Hubspot, is a plus.
- Strong organizational skills and the ability to handle multiple tasks efficiently.
- Excellent communication and interpersonal abilities, with a customer-oriented approach.
- Detail-oriented and capable of maintaining accurate records.
- High school diploma or equivalent; additional certifications or relevant education is a bonus.
About Us:
We are a reputable machine tool distributor in Baltimore with a rich history spanning over 60 years. Our success is attributed to our dedicated team members who share our commitment to delivering top-quality products and outstanding customer service. As an Administrative Assistant, you will play a pivotal role in supporting our operations and ensuring our customers' satisfaction.
*Note: We are an equal opportunity employer and encourage individuals from all backgrounds to apply.*
Job Type: Full-time
