18/01/2022
GUEST HOUSE RULES & CONDITIONS
Check-in
– Normal Check In time starts at 2:00 pm, but every effort will be made to accommodate earlier or later Check Ins (if arranged in advance). It is however, to drop off luggage prior to Check In if desired.
Check-out
– Checkout time is 12:00 pm. Please tell us in advance if you require a later Checkout and we will do our utmost to accommodate your request.
Room keys on arrival
– During normal working hours the keys will be handed over to the guest after payment and administration. Special arrangements for key collection must be made for late arrivals.
Room keys on departure
– Please leave the room keys on the kitchen table. Please close the door completely when leaving. Also, don't forget to switch of the lights and appliances (aircon, fans, etc.)
Room keys during long term stay
– Long term stay over guests must lock their rooms on their way out and keep their set of keys for the duration of stay.
Lost key or damage to locks
– The cost for replacement of lost room keys or damaged locks is applicable and a total amount of Php 300 for lost keys and Php 500 for lock replacement to be paid immediately.
Smoking
– Smoking is completely forbidden inside the house.
– Smoking is permitted outside the house to avoid causes of fire.
Refunds
– There will be no refunds for early departures, for breakdowns of air conditioner, appliances, etc, if said breakdown is due to weather and /or other conditions over which the house owner has no control.
Guest Rooms
– Please do not use flammables for heating, cooking or the like, irons candles, etc, in the guest room or corridors without the consent of the Guest House owner.
– Cooking of food in the rooms is not allowed.
– Please do not use guest rooms for business activities or for any purposes other than accommodation use, without the consent of the Guest House owner.
Valuables, security and storage
– Although the guesthouse management takes responsible steps to ensure the safety and security of all guests and their possessions, guests retain final responsibility for their own safety and security.
– Keep rooms locked at all times when absent. We are not responsible for any lost or damaged valuables of guests.
Parking Lot
– Parking is available free of charge for all house guests in front of the house.
– Do not leave any valuables inside your car while it is parked. Guest House owner cannot accept responsibility for the loss or theft of any such articles while your car is parked.
Toilets
– No cigarette buds, cotton buds, tampons, sanitary pads or any other material may be flushed down the toilet. Charges will occur for any blockage.
THE LIVING ROOM
– Guests are allowed to use this common area and its appliances.
– Should be kept as you’ve found it nice and tidy. If by any chance you notice any dirt please inform the owner.
– Avoid making noise or disturbing the other house guests. We also request the guests to restrain from making any noise outside the building, in the courtyard or directly in front of the building.
THE DINING ROOM
– Please use this common area to have your meals, preparation and cooking should be conducted in the kitchen area.
THE KITCHEN
– Stove shall be cleaned and free of food and grease.
– Refrigerator shall be clean. Freezer door shall close properly and freezer shall have no more than one inch of ice. Freezer shall not be over-packed so that sufficient room is allowed for air circulation.
– Sink shall be clean, free of grease and garbage. Dirty dishes shall be washed and put away in a timely manner. Please put back into place all dishes, utensils, etc, properly cleaned after use.
– Food storage areas shall be neat and clean without spilled food. Label your food in the refrigerator. Anything not labeled and in non-consumable condition, excluding condiments that are still in consumable condition, will be disposed of.
– Trash/garbage shall be stored in a covered container until removed to the collection containers.
– Cooking oils or grease shall not be disposed of down the kitchen drain.
– Garbage disposal, if any, shall be used only in accordance with the disposal instructions.
PET POLICIES
Pets are allowed provided that the pet owner agree to the following conditions:
– The pet is flea free, not prone to shedding, and not prone to damaging property;
– Pets are not allowed on the furniture or beds, unless a protective cover is used provided by guest. There is an extra pet cleaning fee if evidence of excessive pet hair is found in the guesthouse;
– The cost to repair any damage done by a guest’s pet, such as chewing furniture, staining carpet (pet urine) will be charged against the guest.
– Waste removal – guests must pick up after their pet does its business;
Your Liabilities
– We will hold you responsible for any damage or loss caused to our property by your acts or omissions, default, accident or neglect. By booking with us you agree to indemnify us and to pay us on demand an amount reasonably required to make good or to rectify such damage or loss caused by you. Normal wear and tear are excluded.
– Please report any accidents or incidents to the guest house management in connection with any property damage.
General incapacity
– Guest House owner cannot be held liable if any of the following events or conditions prevents the guest house from fulfilling its obligation to guests. However, the guest house will take necessary steps to minimize disruption and discomfort to guests under these conditions:
* Unanticipated interruption to electricity, water, sewage to and from the guest house;
* Industrial actions, civil uprising or criminal activity;
* Fire, frost, flooding, wind or any other force majeure event.
Because we have several guests, we ask you to respect each other concerning cleanliness of the common areas and noise level. If we receive complaints, you will be given a warning. Further complaints are subject to the termination of stay. We reserve the right to end a reservation if a guest becomes a disturbance/nuisance to others including management.
Please respect the house and its occupants.
Environmental Policy
– The owners of Guest house are dedicated to the protection of our planets resources and would encourage our guests to help us by:
* Switching off lights when not in use;
* Ensuring that taps are always turned off after use;
* We will sort the recyclable rubbish collected from guest rooms i.e. paper, plastic, metal and glass;
* We thank you in advance for your comprehension and co-operation.
