22/05/2026
Another week, another cancelled order. Standard 😂 Why is it always the first person through the door on a Monday morning?
Thankfully it didn’t set the tone for the week and we’ve had a steady stream through the door. A few younger customers, mostly 40+, and a smattering of 80+ customers, who always make sure to tell you they’re over 80 😂 Also more repeat customers and recommendations, so thank you all.
We had a couple in for a good length of time giving several mattresses a proper test. They didn’t place an order, hopefully they’ll be back, but it’s genuinely good to see people putting care and attention into choosing their next mattress. We’re more than happy for you to come in and have a really good lay on the mattresses, it’s literally the reason we have a showroom.
Loads of smaller incoming deliveries on Tuesday, most of which have now been delivered.
Managed to slice the very tip of my finger off. We won’t go into that bit. Clearly it’s Nige’s fault.
Had a chap in needing a mattress for the next day, sorted him out no problem.
The very next customer also had a tight timeframe, but the bed he chose wasn’t in stock and wouldn’t be available for another week. One quick phone call and a few favours pulled later, I had the bed with me within 48 hours, then delivered to him within 30 minutes. This isn’t always possible, but we do always try our best.
I’ve said it before and I’ll say it again, it’s amazing the pool of talent we have in this area. A casual conversation led to the revelation that I was talking to a world record holder in the rowing scene. A week earlier I was in the presence of a World Champion martial artist
I’ve found a new recycling place and they are brilliant. Multi-award winners in their field and right at the top of their game. Old mattresses are stripped down, the different materials are sorted and graded, then sent off in all directions for processing and reuse.
Around 7 million mattresses are disposed of every year in the UK, and currently less than 25% avoid landfill. Almost 10% of all fly-tipping is mattresses. It’s 2026. These figures shouldn’t exist.
This isn’t the cheapest way to dispose of mattresses, but I’m happy to be part of the solution rather than the problem.
We delivered a mattress to a customer whose friend had given them a bed, but it had been built wonky, so we offered to rebuild it and make it right.
We also sorted a warranty issue on a bed where a bolt had come adrift. Not ideal, but these things happen from time to time. We got it sorted as quickly as we could and had a Plan B in case we couldn’t. Customer happy.
Blowing the trumpet of independent retail abit, but that probably wouldn’t have been sorted so easily if it had been bought online. Just saying.
We had the air con fixed at Hansons too, thanks for a great service.
Electric bed delivered up an awkward staircase in the heat 🥵
We delivered to an amazing house full of 1920s-40s memorabilia. I could have spent hours in there, it was like a little museum. The bed they chose fitted the theme of the home perfectly.
The very next delivery was to a house built for management at the steelworks in the 1920s. It was in lovely condition and largely untouched, which must be really rare these days. Even the kitchen was mostly original. The house has clearly had 100 years of careful and sympathetic owners.
Now and again there’s a delivery you dread. Thursday offered one of those.
The customer had called in a few weeks ago and explained that access upstairs was incredibly restricted. He already knew about rolled mattresses and suggested that would be the way forward.
The delivery of his current mattress had involved ladders, ropes, removing a window, bending the mattress into a shape no mattress has any business being bent into, and no doubt quite a bit of swearing.
I knew the new mattress would be fine. It’s a good quality pocket sprung/memory/gel mattress that comes rolled up. I was more worried about getting the old one down.
We went prepared with knives and bolt cutters, thinking worst case we’d cut it in half. As it turned out, time had taken its toll on the mattress and, although heavy and awkward, it had lost enough integrity to bend quite a lot, so it slipped down with relative ease.
Got away with that one.
This has turned into a bit of an epic write-up, but it’s been a fairly eventful week. Serves me right for having a few days off last week!
Have a great weekend, and if you feel like you need to spend some money, I think the sensible choice is to spend it at my shop 😉
