If you are not satisfied with a purchase on Woody Decorations & Gifts, please email [email protected] with your Order # and detailed explanation of why you would like to return your order (photos optional). Products must be returned in good condition in their original packaging. We regret that we are unable to refund your original shipping charges. If you initiate your return to Woody Dec
orations & Gifts by mail within 30 days of the date of purchase, and the returned item is in good condition, you will receive a full refund to the original form of payment. If you initiate your return to Woody Decorations & Gifts by mail after 30 days from the date of purchase, you are not eligible for a return. Items shipped to Woody Decorations & Gifts outside of the return window (specified above), not in good condition or not in the original packaging will not be processed for refund. Return Value- All applicable promotions, offers, discounts, and coupons applied at the time of purchase will be prorated and deducted from the amount of refunds or credits. To process your return, e-mail [email protected] with your Order # and detailed explanation of why you would like to return your order. We will respond within 3 business days regarding next steps. Please do not return your order before you have connected with an Woody customer service representative. Please also include photos of the shipment with your Return request (optional). You will receive an email confirmation when your return is processed. If refund approved, it takes up to 14 business days to issue a refund. Please note that your financial institution may take longer to reflect the transaction. If you have any questions about your return, please email [email protected]
