Optus Woy Woy

02/10/2022

23/09/2022

Optus has been the victim of a cyberattack and is investigating the possible unauthorised access of current and former customers’ information. We acted quickly to stop this attack. Optus services, including mobile and home internet, are not affected, and messages and voice calls have not been compromised. Optus services remain safe to use and operate as per normal.

We are working closely with the Australian Cyber Security Centre, key regulators and authorities to mitigate any risks to customers. We also notified the Australian Federal Police and financial institutions. While we are not aware of customers having suffered any harm, we encourage you to have a heightened awareness across your accounts, including looking out for unusual or fraudulent activity, as well as any notifications which may seem odd or suspicious.

We have posted a comprehensive FAQ, which we will update frequently: bit.ly/3BGDggi.

To help protect against fraud, we recommend keeping across reputable sources such:

- Identity Theft: moneysmart.gov.au/banking/identity-theft

- Identity Fraud: https://www.oaic.gov.au/privacy/data-breaches/identity-fraud

We will be contacting impacted customers soon with further information, and details on how we'll be supporting them.

If you believe your account has been compromised, you can reach us on the My Optus App, which remains the safest way to interact with Optus, or by calling 133 937.

Optus notifies customers of a cyberattack that has allowed unauthorised access to customers personal information.

20/09/2022

iPhone 14 Pro is now available at Optus. Head into store today and buy your new iPhone outright or pay over time, interest free with OptusPay.

T&Cs apply. Outright device purchases available in-store only. OptusPay available when you buy a device on an eligible Optus plan.

29/09/2021

iPhone 13 Pro. Even more Pro. Get the best price with our 5G Phone Price Match Guarantee.
T&Cs apply. 5G available in selected areas (excl. NT & TAS). See website for offer and coverage details.

18/08/2021

Hi Woy Woy, we wanted to let you know we are still open and operating from our Gosford store to keep you connected. Call us to order your devices with free delivery or book your Contactless Appointment today on (02) 4342 9277

07/07/2021

Today, we lift up NAIDOC Week as we acknowledge Australia’s Aboriginal and Torres Strait Islander people, the traditional custodians of the land and pay our respects to their elders past, present and emerging.
The theme for NAIDOC 2021 is Heal Country and calls for all Australians to seek greater protections of our lands, waters, sacred sites and cultural heritage from exploitation, desecration, and destruction

29/06/2021

We’re here for you. Our store is open as we remain committed to keep you connected throughout this time. We’ll be following COVID-Safe practices to ensure to safety of yourself, our community and our staff

23/05/2021

Come visit us in store today to check out our huge range of accessories... see you soon!

23/06/2020

hi we are looking for a casual sales assistant at yes optus woy woy. telco experience essential.

14/04/2020

Staying connected is more important than ever. We are STILL OPEN to serve you.
You may notice things being a little different in store -
1. We will greet you at the door to limit the number of customers and team in-store
2. Regularly cleaning our store and equipment
3. Using Hand Sanitiser
4. Not shaking hands
5. Keeping (and making our customers maintain) social distance

If you have any concerns about these measures, please speak with a member of our team or head to health.gov.au for all the info and reasons as to why we have put these restrictions in place.

For the safety of our customers and team, we ask that you only visit our store if you are well and not under instruction to quarantine.

17/09/2019

iPhone 11 out this Friday 8am

17/09/2019

iPhone 11 out this Friday 8am