National Response Centre - NRC

National Response Centre - NRC Helping customers keep assets, communities and employees safe It is the first point of contact for many national
emergency numbers that operate on a 24/7 basis.

The National Response Centre (NRC) has been providing a
wide range of emergency, health and safety response services
to energy businesses across Australia for more than 50 years. Originally established by the Gas and Fuel Corporation of
Victoria in 1972, Origin Energy acquired the NRC in 1999 and
began offering services to other industries. Today, the NRC handles thousands of calls ranging fro

m
emergency and safety monitoring to dispatching of
service teams. The NRC respond in real time to a variety of scenarios,
whether it be to energy and water utilities, field technicians or
members of the public that have detected a safety concern or
an environmental risk. The NRC operates from a state-of-the-art, highly secure
facility located in the Melbourne CBD. The multi-disciplinary
team of more than 50 personnel is tasked to effectively
manage the wide range of responses required by clients.

🤝 Great to collaborate with the EVO Power team and share insights during an engaging session on customer service excelle...
11/12/2025

🤝 Great to collaborate with the EVO Power team and share insights during an engaging session on customer service excellence!

Shane Rayner, our Group Manager, and Tom Savage, our Account Manager, highlighted how NRC has evolved over the past five decades to support customers in keeping assets, communities, and employees safe.

During the session, we explored how NRC's unique role - responding to emergency calls, dispatching field resources, and looking after the safety and well-being of those on-site - provides reliable support to all our customers.

From emergency response to employee safety monitoring, the NRC delivers integrated safety and asset monitoring services ...
12/11/2025

From emergency response to employee safety monitoring, the NRC delivers integrated safety and asset monitoring services built on experience, innovation, and trust.

Our feature in Utility Magazine showcases how technology like the NRC TraXu app works hand-in-hand with our live 24/7 safety monitoring to protect workers in every environment.

Read the full article 👉 https://utilitymagazine.com.au/powering-safety-and-asset-integrity/

⛑️ For more information, visit our website: https://www.natresponse.com.au/

Read how the National Response Centre helps customers keep assets, communities, and employees safe across Australia. 🛡️O...
19/09/2025

Read how the National Response Centre helps customers keep assets, communities, and employees safe across Australia. 🛡️

Our feature in Inside Water Magazine highlights how we deliver 24/7 emergency response, safety monitoring, and infrastructure support across critical industries.

đź“–Read here; https://insidewater.com.au/national-response-centre-supporting-safety-asset-integrity/

🟢For more information, visit our website: https://www.natresponse.com.au/

NRC provides 24/7 emergency response, employee safety, and asset monitoring services across Australia's utility, water, and energy networks.

The team at the National Response Centre has been working behind the scenes for over five decades - responding to emerge...
12/09/2025

The team at the National Response Centre has been working behind the scenes for over five decades - responding to emergency calls, monitoring safety alerts, and helping field workers stay safe across Australia.

We’re proud to have been featured in SafeToWork magazine.

👉 Read the article here: https://safetowork.com.au/national-response-centre-supporting-safety-across-australia/

🛡️ Learn more about our work: https://www.natresponse.com.au/

“The NRC Team understands at-risk environments - it’s in our DNA. We know what to do and how to manage on your behalf, or in conjunction with your team” – Shane Rayner

https://lnkd.in/gKnHpv3
22/04/2021

https://lnkd.in/gKnHpv3

Over the last 48 year's Origin's National Response Centre has supported Australian energy businesses, with emergency, health and safety response services.

Address

600 Bourke Street
Melbourne, VIC
3000

Telephone

+611300560647

Website

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