04/19/2023
Well - we almost got the CNC operational today. Went in to fire it up and it was a no go. The software would not boot up. The computer did - had it running yesterday - but the actual program, nah it didn’t want to start.
Called tech support and ran through trouble shooting steps - reboot this, reboot that, reinstall this driver, reinstall that driver - all no go. Tech support says it looks like the PCI card is bad and will need to be warranted, so I suggested that perhaps it’s a loose PCI card and I asked for permission to take the computer apart and reset the card in the computer.
Tech support - you know how to do that?
Me - hold my beer…
So I pull the cover off the CPU and reset the card, but it doesn’t feel right. A bit loose for my tastes, but I put it all back together and BAM! Still doesn’t work. So I call back tech support and tell them my concerns with the slot the card went into and ask if it’s ok to move it to a different slot. Permission was granted and away I went. The second slot didn’t feel any more secure than the first (they are supposed to “snap” in and these didn’t). But once back together the computer booted up and the software I needed started! Yeah me!!
So the first task in the software is to select HOME, which should move the gantry and send the head to a specific spot on the left front of the CNC.
I select HOME and nothing. It’s telling me it has aborted due to an error code. So I reboot everything and try again - same issue. So back to tech support. By now they’ve figured out I know a bit about computers, so let’s dive into the CNC Controller box. We do - and I have an error =. .C90 on one of the servos. Of course being that I’m special - they’ve never seen that error before. So I have to photograph the error and email it to them.
Took the rest of the afternoon to get an email back telling me what I need to do TOMORROW.
So we’ll try again tomorrow…