11/06/2025
Please Be Aware that some VA services have been impacted by the government shutdown. Please be patient with your counties VSOs.
During a government shutdown, most essential Department of Veterans Affairs (VA) services and benefits continue without interruption due to advance appropriations. However, some critical support and outreach services are suspended or limited.
Services/Benefits That Continue (Not Impacted)
Health Care: All VA Medical Centers, outpatient clinics, and Vet Centers remain open and provide full services The Veterans Crisis Line (Dial 988, Press 1) remains operational 24/7.
Benefits Payments: The processing and delivery of monthly benefits continue, including compensation, pension, education (GI Bill payments), and housing benefits.
The Board of Veterans' Appeals also continues to issue decisions on cases.
Cemetery Services: Burials will proceed at VA national cemeteries, and applications for headstones, markers, and burial benefits will continue to be processed.
Key Hotlines: The primary VA call center (1-800-MyVA411) and the PACT Act Contact Center remain open.
Core Programs: Su***de prevention programs, homelessness services, and caregiver support continue.
VA Loans: The VA Loan Guaranty program continues, and lenders can still order appraisals and obtain a borrower's Certificate of Eligibility.
Services That Are Impacted (Limited or Ceased)
Career and Transition Assistance: VA ceases providing transition program assistance and career counseling, including Veteran Readiness and Employment (VR&E) services.
Call Centers: The specific GI Bill (1-888-GIBILL-1) and National Cemetery Applicant Assistance hotlines are closed.
VA Regional Offices: Public-facing regional VA benefits offices are closed to the public.
Cemetery Operations (Specific): Routine grounds maintenance and the placement of permanent headstones by VA employees are suspended. Applications for pre-need burials will also not be processed.
Outreach and Public Affairs: Unfunded outreach to veterans, including social media updates, VetResources emails, and responses to press inquiries, ceases.
Administrative Delays: While payments continue, the processing of new claims or changes to existing benefits may be delayed if the shutdown is prolonged due to reduced administrative staff.
Presidential Memorial Certificates: The printing of new Presidential Memorial Certificates stops.
In general, most direct services to veterans remain available, but certain support and administrative functions face limitations or temporary suspension. Veterans are encouraged to use online self-service tools first when possible.
Send a message to learn more