Reliable and punctual.
* Reasonable, competitive rates. No fix, no fee: the first hour is free if I don't have a solution for you.
* On site service to all Inner Sydney locations as well as remote support via the internet.
* We believe that computers and technology, while complex, do not need to be scary or painful.
* Honest advice and consultation, not a sales pitch to sell you new software or
equipment. I want to fix your technical issues in the most appropriate way to meet your needs.
* We start by looking at what you need from your technology. There is no point buying the latest thing in high-tech if you don’t really need the functions it provides. (Of course, if you really want it, we believe in that too!)
* We’re not afraid to use free products either – see our “Recommended Software” page in the tabs above for current recommendations.
* Refer a friend and you both save 15% off the next service call. SERVICES:
General technology advice – even if it doesn’t fit any of these categories, we probably still do it!
* On-site service and repair for PC and Apple Mac computers
* Microsoft Windows and MAC OS X
* Microsoft Office: Word, Excel, Powerpoint, Outlook
* Internet and email connection and setup, including internet security
* ADSL broadband and wireless connections, modem and router installation
* Printer and scanner connection
* Virus and spyware removal – computer running slow? Let us check it out for you
* Recovery services
* Computer startup issues
* Lost files
* Regular system backup
* Help in chooosing new equipment and software that best suits your needs
* Data management – cataloguing and storing
* Documents
* Photos
* Music files
* Video files
* Home theatre equipment recommendation, connection and setup, including Personal Video Recorders
* Mobile phone and plan selection
* Social networking sites: Facebook, Twitter
* One-on-one training
